Frequently Asked Questions

Golden Touch Painters


Q. I need help choosing a colour code, who can I ask for help?

A. Well that’s easy you can easily call Rose our designing specialist who will sit down with you and go over all possible options for you. When we come for our initial quote, we will bring our colour pallet and explore some colour options with you that will look good on your walls.

Q. I am ready to start painting! What are things that I should be prepared for before the painters arrive?

A. Some of the most important things that you should be aware of before our painters arrive is the furniture in your home, it will be ideal for you to use old sheets or a large spread that can be purchased at any local supply store to protect your furniture from any small spotting that may become tedious scrub off. Our team does a very clean job and is very aware of their surroundings for your protections we bring our own clothe to help prevent any extra mess as well.

Q. Will I have to move my furniture out of the room in order for you to paint?

A. Yes you will have to move the furniture into the center of the room or maybe even out of the room all together, furniture should be 4’ foot of the wall now if this is too much of a hassle for you our team helps to move furniture for you for an additional cost. The only reason why we charge is due to liability purposes, we want to do anything we can to possible help our customers successfully transform their home.

Q. I do not want to be liable for any injuries that happen on the job…do you have insurance and liability?

A. Yes we do have all of our skilled professional covered under a special premium package so there is nothing for you to worry about, however we do have to do our best to keep everyone safe that is why the less items in the area that’s being painted the better. 

Q. How many coats of paint do you usually put on the wall?

A. All walls are patched (if need be) primed and covered with two coats of premium paint.

Q. Do I get to keep the paint after the work has been done?

A. Yes you get to keep all the paint used in the painting of your property, after all paint is included in the contract!

Q. Do you guys include paint in your quote or do we have to get our own paint?

A. Typically paint is included unless customers choses to provide their own paint. We suggest that customers get price with paint included because of our exclusive discounts at the paint stores, Golden Touch has commercial accounts with top paint providers in Canada in order to provide our customers with the best price. Choosing Golden Touch Painters you will be saving 30%-60% off on paint from the paint store.  

Q. I have an issue and or concern who do I call to address this right away?

A. We have a team of customer care specialists who will gladly be able to assist you with any questions, concerns feel free to contact between 9:00 am -6:00 pm Monday to Saturday.

Q. Do I get warranty with your paint services? If so, what is included?

A. Yes we have an outstanding 3 year warranty which covers all painted surfaces.

How much does a typical standard room cost to paint?

All room sizes are different, so it all varies ( holes in the wall, patching, etc,) usually a standard size room ranges from $120-$500. This all depends on the size and condition. The best way to determine the size of your room would be to measure the length of the wall multiplied by the height, this way it gives an accurate measurement of the wall space that needs to be done.